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Security tips
At Phoenix-pay.com, maintaining your account's security is our top priority. To augment the security measures that we take on your behalf, there are steps that you can take to help protect your account.

Website security
  • Type in the Phoenix-pay.com URL: To safely and securely access the Phoenix-pay.com website or your Phoenix-pay.com account, open a new web browser (e.g., Internet Explorer or Mozilla) and type in the following: http://www.Phoenix-pay.com
Password safety
  • Never share your Phoenix-pay.com password: Phoenix-pay.com representatives will never ask you for your password. If you believe someone has learned your password, please change it immediately and contact us.
  • Create a secure password: Choose a password that uses a combination of letters, numbers, and symbols. For example, b3tt!er128 or fOx3yl4dy. Avoid choosing obvious words or dates such as a nickname or your birth date.
  • Keep your Phoenix-pay.com password unique: Do not use the same password for Phoenix-pay.com and other online services such as AOL, eBay, MSN, or Yahoo. Using the same password for multiple websites increases the likelihood that someone could learn your password and gain access to your account.
Email security
  • Do not share personal information via email: We will never ask you to enter your password or financial information in an email or send such information in an email. You should only share information about your account once you have logged in to http://www.Phoenix-pay.com/.
  • Do not download attachments: Phoenix-pay.com will never send you an attachment or software update to install on your computer.
Use Your Account Wisely
  • Do not share your account: Do not use your Phoenix-pay.com account to collect or transfer money for someone else. These types of activity are often conducted as forms of money laundering or mail fraud and may result in significant criminal penalties. If someone contacts you and asks you to transfer money on their behalf, you should deny the request and contact us immediately.
  • Look for legitimate sites: Examine all privacy and security seals before doing business with a particular website and make sure they are legitimate.
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